Privacy Policy - IT Solutions North East do not store credit card details nor do we share customer details with any 3rd parties

Deliveries - All items other than computer systems are dispatched by Royal Mail postage, with all items ordered bedore 3.30pm Monday to Friday Dispatched the same day. All computer systems are sent the next working day after payment is recieved (Unless we receive instructions otherwise) All systems are sent by UPS, City Link or TNT courier and are all 1-2 day delivery depending on the area of the country you live in, as soon as your system has been dispatched we will contact you with the tracking number and link to the tracking website for your courier...

Refund / Cancellations - Buyers have the right to return items to us within the 7 days cooling off period covered by the distance selling regulations, however this is only possible if the item is unused and still in its original packaging or the item develops a fault within the first 28 days of ownership, after 28 days any faults are refered to the manufacturer (especially in the case of computer systems)..

Registered Address - IT Solutions North East, 19 Dere Park, Leadgate, Consett, Co Durham, DH8 6DG